about us

Who are we?

We are human. People who are still in progress. We are fathers, mothers, daughters, sons, friends, workers, students. We are authentic, honest and down-to-earth people-helpers compelled to walk alongside others who want to become more healthy and whole.



People matter to us. From the broken-down to the put-together, every person is worth treating with dignity, honesty and understanding.


Leveraging strengths matters to us. Each individual, marriage and organization can do a few things really well. Building off of these inherent strengths gets people to the finish line much quicker.


Multiple perspectives matters to us. Resolving issues requires input from many fields, from psychology and faith to medicine and biology, and everything in between.


Honoring the multi-dimensional nature of people matters to us. Rigorous reasoning, intuition and emotion fit together. We are thinkers and emoters.


Developing healthy life rhythms matters to us. We work and play hard. We weave between being gritty when we need to get down to brass tacks and laid-back and sassy when it's time to enjoy the lighter side of life.


Playing outside the box matters to us. We adapt our approach to each individual and group. We are okay with "failed" experiments, as they move us closer to what really resolves the unique issue we are tackling.

Intuitive strengths staff

Joshua J. Nickels, LMHC

Owner, licensed counselor


Joshua thrives on coming alongside hurting parents, disconnected couples and underachieving teenagers. He has been married to his better half for 17+ years and is a proud father to his three courageous, stubborn and good-looking adopted kids.

Josh uses a strengths-based approach, which propelled him to serve and empower orphaned children in countries such as Senegal, Haiti and Guatemala. These experiences inspired his wife, Elizabeth, and him to adopt three children, which thrust them into the world of Autism, Type-1 Diabetes, ADHD, Selective Mutism and premature births. As a father and natural problem solver Josh is always looking for better ways to care for his kids’ needs. Most recently his family raised $25,000 to provide a diabetic alert dog, a white lab named Molly, for his son, Andy.

At United Health Services Hospitals Josh started and managed a thriving addictions treatment program for teenagers and young adults. Through working with an expansive treatment team Josh refined his multi-perspective approach to resolving counseling issues.

Josh worked full-time for 12+ years in both small and large churches, in Pastor and Counseling Director roles. One of Josh’s greatest passions is providing consultation and speaking services for church and community leaders.

As an ADHD specialist - he is a lifelong ADHD’er - Josh looks for every opportunity to empower both teens and adults who have ADHD to manage and thrive in their lives. As a graduate of the Transformation Center with Ruth Hayley Barton, in Chicago, Illinois, Josh pursues his own transformation and wellness as he helps others to be transformed.  Most recently Josh served as the Executive Director of the Christian Counseling Center in Johnson City, New York. In less than two years, his staff doubled and clients and income increased by nearly 10x. He is most excited by his newest entrepreneurial adventure of developing the most compassionate, creative, and multi-disciplinary counseling practice in Upstate New York. He gets to share his passion for counseling and public speaking as an adjunct professor at Davis College.

Erin Marean, LCSW-R

LIcensed Clinical social worker



Erin works with a wide range of people with a variety of relationship, emotional and mental health issues. Erins' expertise lies in treating anxiety, depression, trauma, life transitions and relationship issues. Her greatest strength is connecting with client's through building an authentic and collaborative relationship, which allows her to tailor her therapeutic approachto each client and situation.

Erin believes that "every person is unique, we will work together to find what works for you to learn how to cope with or gain control of the issues you are experiencing.  We will work together to identify and overcome self-defeating patterns, develop coping and self-care skills, and improving emotional intelligence."

Deanna towns

Licensed counselor


Deanna compassionately connects with her clients, hears their stories, helps them identify their personal strengths and desired changes, and creates individualized plans to move them toward wholeness. Her clientele ranges from families, couples and adults to adolescents, and children. She addresses trauma, sexual and emotional abuse, eating disorders, self-harm, anxiety, depression, grief and loss, infertility, communication issues, forgiveness, shame, cross-cultural stress & adjustment, ministry stress, and premarital counseling (using Prepare/Enrich).

Deanna uses an eclectic approach, including family systems, EMDR and emotionally-focused couples therapy and enjoys applying clinical, spiritual, and expressive arts tools in the healing journey. Deanna has 25+ years of church and humanitarian-based work with individuals and groups and has traveled and lived cross-culturally for 7 years in Moscow, Russia with her husband and four children. Deanna is currently completing her doctorate program in Counselor Education and Supervision.

Sarah Wallace, LMSW

LIcensed master social worker


Sarah Wallace, LMSW

Sarah strives to develop natural and genuine therapeutic relationships. She has a variety of experiences working with mental health and addiction among all age groups, but particularly adolescents and young adults.

Sarah graduated with a concentration in mental health. She takes particular care to be kind and empathetic to her clients, while also challenging them. She uses an integrative approach that incorporates person-centered and cognitive-behavioral therapy techniques. She aims to respect the goals of her clients and work alongside them to come to a place of restoration and peace.

Sarah graduated with her Masters from Roberts Wesleyan College, where she was heavily involved with the on-campus and church community. She has a passion for art and travel. She loves taking adventures, and learning through experiences and others.

henry c. keegan, BCLC

Board certified life coach


Henry's passion is to empower others to establish, grow and maintain thriving relationships. Henry lives out what he teaches in his relationships with his wife of 34 years and his three adult children. He is a graduate of Clarion University and obtained his Life Coaching Certification from Light University in Lynchburg, VA. He is a Certified Purchasing Manager through the Institute for Supply Management, Inc.

Henry brings 20+ years of coaching and mentoring expertise with a focus on leadership and work-life balance strategies. He coached fellow co-workers at IBM to balance their career advancement and retirement goals while growing and maintaining thriving relationships with family and friends. His humble, affirming and relational coaching style makes Henry great at connecting with adults of any age.

Henry recently retired at the age of 55, continues to travel from Binghamton to Canada on his bike - which he has done many times - and takes great care of his health, family and friendships.

Christine Tinklepaugh, Lcsw-R

Licensed Clinical social worker


Christin has spent the majority of her adult life working toward both the education and experience required to become a licensed Clinician. Christin graduated from college at a very young age and entered into the medical world as a licensed X-Ray Tech. However, her childhood dream was to be a doctor of psychiatry or psychology. Marrying young at 25 and becoming a mother at 26 put that dream on hold a little longer than planned. After attending Binghamton University for her Bachelor's in Human Development and Marywood University for her Masters in Social Work, Christin achieved her life’s dream of becoming a Licensed Clinical Social Worker. She works with young adults, adults, parents and families addressing trauma, anxiety, depression, relationship and parenting concerns.

Christin is the proud mother of 20 year old quadruplets. This experience gives her a unique and very non-judgmental outlook on parenting. She is also a survivor of divorce and successful remarriage, celebrating 10 years of marriage this year. These life experiences also bring more than “textbook” experience to relationship building and navigation. Surviving childhood trauma and significant adulthood grief and loss allows Christin to approach almost any circumstance with deep understanding and empathy.
Christin believes that connection is imperative to the therapeutic relationship and specializes in combining  a welcoming and comfortable environment along with a warm and very approachable demeanor. Christin welcomes the opportunity to work with you as you journey on the path to your best self.

Christin is the only provider that currently accepts in-network clients from the following insurances: Blue Cross Blue Shield, Aetna, Optum Products (including United Healthcare), and Pennsylvania Medicaid.

Craig shields, Mdiv

pastoral counselor


Craig's heart for people, as well as his calming presence, come through in every counseling conversation. His experience in both the military and extended living overseas in difficult conditions means he understands how to handle PTSD, stress, and anxiety. He also specializes in working with individuals and couples struggling with change, loss, and their relationships. Craig is equally capable of counseling those on a faith journey as well as those seeking a traditional therapist.

After attending the U.S. Naval Academy, Craig completed his undergraduate work in Neurobiology & Behavior at Cornell University in 1992. Shortly thereafter he began his pastoral ministry at Union Center Christian Church. He finished his Master of Divinity degree from Seminary of the East in 2001. As a natural counselor and teacher by temperament, Craig, over the past 24 years of ministry, has counseled and trained hundreds of people both in Upstate New York and internationally.

In 2013, Craig and his family of five moved to France for language school, subsequently serving as an academic director of an undergraduate school in Senegal, West Africa. Craig and his family returned to Upstate New York in 2019. His hobbies include photography, astronomy, and spending time with his family.

upcoming staff bios

Elizabeth Nickels

Purchasing Manager

Nicole Pusen

Office Manager